The Frequently Asked Questions (FAQ) section is updated with information on how to use the eCustoms Tariff for Eswatini, the SRA Tariff Book in general and the World Customs Organisation (WCO) Harmonised System on which it is based. The WCO FAQ on the Harmonised System can be accessed here.
Please contact the SRA contact centre if you require additional information. The SRA contact centre details can be found here.
Q: I know that a rate of duty has recently changed, but I want to see what the rate was six months ago. How can I do that?
A: Using the Simulation Date field, select the applicable date and search for the tariff code. The rate of duty that will display will be as per the simulation date.
Q: I'm not certain of the tariff code I am looking for, but I know the chapter. What is the best way to be able to look through a number of tariff codes to identify the one I want?
A: Using the Tariff Browse functionality, go to the relevant Section and Chapter. Click on the chapter to display all tariff codes falling under that chapter.
Alternatively, simply enter the chapter number in the Tariff Search to display all tariff codes for that chapter.
Q: I would like to find the rate of duty for a product.
Using the Tariff Search or Tariff Browse functionality, find the appropriate tariff code for the product. Click on the view icon to display the current rates of duty.
Alternatively, make use of the Duty Estimator to estimate the rate of duty based on the product’s country of origin and customs value.